OUR STORE POLICIES
At LazyFurry, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
RETURNS AND REFUNDS
Returns and Refunds are only allowed for items that unfortunately have manufacturing defects. LazyFurry reserves the rights to withhold any refunds if your original item have not reached our warehouse.
Returns and refunds requests will be assessed on a case by case basis. Kindly ensure that the requests meet the following:
Request is sent within 7 days from date of purchase.
Item has to be unused and in its original condition and packaging.
Item has to be sent back to our office at 28 Riverside Road. You may request for us to pick up the items and this service will be chargeable.
OUR SHIPPING &
Free Delivery for order $150 and above.
We will contact you to arrange a date and time for delivery within 24hrs after you have paid for your order. We promise to deliver within 1-3 business days.
Self collection are strictly by appointment. Please contact us if you need your items urgently!